Cookies policy
Purpose of the policy
The Cookie Policy contains information about the cookies used on https://www.santander.pl, toip.santander.pl, toip-firmy.santander.pl, https://produkty.santander.pl/rao, https://produkty.santander.pl/ntb, https://produkty.santander.pl/portal-zgody-wspolmalzonka, https://santander-platforma-esg.pl/, https://santandernowaenergia.pl/, owned and administered by Santander Bank Polska S.A. (hereinafter: "We") and the data collected, including your personal data. We use the data contained in cookies, among other things, to: properly, display our sites to you, customize their content to your preferences, enable you to fill out and send contact forms, analyze statistics and improve the functionality of our sites, measure the effectiveness of advertising.
Personal data
We strive to make our site easy for you to browse the site, contact us, and submit requests in the form you fill out on the site. When you provide us with personal data (e.g., name, phone) via a contact form or product request, such data is provided on a voluntary basis. We process such data for the purpose of entering into a contract with you or fulfilling another request. We have included the principles of our processing of your personal data in the Personal Data Processing Policies of the Santander Bank Polska.
Cookie files
What are cookies
Cookie files (cookies) are small text files that are stored on a user's computer or mobile device (e.g. phone, tablet) when they visit a website. The files store various information about the user and his preferences. A cookie usually contains the name of the website it came from, the lifetime of the cookie, and a value, usually representing a randomly generated and unique string of characters.
Other tracking technologies
Pixel tags are tools that allow you to monitor activity on a website such as viewing a web page. Pixel tags allow you to process information in a similar way to cookies, but which, unlike cookies, do not store information on the device you use to access the site therefore you cannot delete them in your browser settings. We use them mainly to test the effectiveness of marketing activities.
Why we use cookies
We use cookies to collect data for statistical purposes, to improve the user experience and to customize advertising, among other things. We use them to remember how you use our services and to make it easier for you to browse them. We want to recognize your preferences and how you use our sites, so that we can offer products and services tailored to your needs. Some cookies are essential, as they are necessary for the operation of the site and to ensure security.
How long cookies will be installed in your browser
We divide cookies by the length of time they are installed in your browser. We distinguish two types of cookies:
- session cookies - they remain on your device until you leave the website or turn off the software (web browser) or until they are manually deleted
- permanent - they remain on your device for the time specified in the file parameters or until they are manually deleted
Types of cookies
Necessary cookies
Necessary cookies ensure the proper functioning of our website and the use of available services and functionalities. This includes remembering the user's selected settings, such as establishing and maintaining a session. Without these files, the site may not display properly.
Analytical cookies
Analytical cookies help us understand how visitors use our site. They help us determine the popularity of the pages and understand how users navigate through them. We can then analyze statistics and improve the functionality of our pages. We do not use the information collected with these cookies to identify users of our site as Santander Bank Polska customers.
Marketing cookies
Marketing cookies, on the other hand, allow us to tailor advertising content to users' interests on and off our site. They may be installed by our advertising partners. With these cookies and information about activity on our application, other services and websites, we build a profile of interests for a given user. We do not use the information collected with these cookies to identify users of our site as Santander Bank Polska customers.
Managing cookies
You can change your cookie preferences at any time using the settings. You can also delete cookies at any time using your browser settings. Information on the procedures for deleting cookies can be found on the website of a given browser in the help tab.
If cookies are blocked or deleted, not all functions of our website will be available, for example, website data will not be displayed or the user will not receive personalized advertisements.
You can consult the data protection officer on all matters related to cookies.
Changes to the cookie policy
The Cookie Policy is subject to change due to:
- the obligation to make changes,
- changes in the law,
- the scope of the cookies we use.
Date of the last update of the Cookie Policy: 15.05.2024 r.